Privacy Policy

Who we are

Our website address is: https://triangledots.com

Last Updated: May, 3, 2026

1. Information We Collect

• Identity Data: Name, Business Name, Full Name, Country, Profile Picture, and Email for account holders and invited staff.
• Facility & Asset Data: Details regarding property units, machinery service history, and utility logs.
• Document Data: Blueprints, safety certificates, and vendor contracts uploaded to our “Documents” section.
• Technical Data: IP addresses, browser type, and usage patterns collected via cookies for platform optimization.

2. How We Use Your Data

• Functional Necessity: To generate Work Orders, trigger Notifications, and manage Amenities.
• Communications: To send system alerts, security updates, and billing notices.
• Platform Improvement: We use anonymized, aggregated data to improve our “AI-driven” maintenance predictions.

3. Data Sharing and Third Parties

• Service Providers: We may share necessary data with hosting providers (e.g., AWS/Google Cloud) or payment processors (e.g., Stripe).
• Vendors: If you use our “Vendor Management” tool, specific task data is shared with the assigned service provider to complete work orders.
• Legal Compliance: We may disclose data if required by law or to protect our legal rights.

4. Data Security

• Encryption: All data is encrypted in transit (SSL/TLS) and at rest.
• Access Control: We implement strict internal “least-privilege” access policies regarding user data.
• Storage: Your data is stored in secure data centers with 24/7 monitoring.

5. International Data Transfers (GDPR/CCPA)

• GDPR: For users in the EU, we act as a “Data Processor.” You have the right to request data portability and the “Right to be Forgotten.”
• CCPA: For California residents, we do not “sell” your personal information as defined by the CCPA.

6. Comments

Suggested text: When visitors leave comments on the site we collect the data shown in the comments form, and also the visitor’s IP address and browser user agent string to help spam detection.

An anonymized string created from your email address (also called a hash) may be provided to the Gravatar service to see if you are using it. The Gravatar service privacy policy is available here: https://automattic.com/privacy/. After approval of your comment, your profile picture is visible to the public in the context of your comment.

7. Media

Suggested text: If you upload images to the website, you should avoid uploading images with embedded location data (EXIF GPS) included. Visitors to the website can download and extract any location data from images on the website.

8. Cookies

If you leave a comment on our site you may opt-in to saving your name, email address and website in cookies. These are for your convenience so that you do not have to fill in your details again when you leave another comment. These cookies will last for one year.

If you visit our login page, we will set a temporary cookie to determine if your browser accepts cookies. This cookie contains no personal data and is discarded when you close your browser.

When you log in, we will also set up several cookies to save your login information and your screen display choices. Login cookies last for two days, and screen options cookies last for a year. If you select “Remember Me”, your login will persist for two weeks. If you log out of your account, the login cookies will be removed.

If you edit or publish an article, an additional cookie will be saved in your browser. This cookie includes no personal data and simply indicates the post ID of the article you just edited. It expires after 1 day.

9. Embedded content from other websites

Articles on this site may include embedded content (e.g. videos, images, articles, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website.

These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracking your interaction with the embedded content if you have an account and are logged in to that website.

10. Who we share your data with

If you request a password reset, your IP address will be included in the reset email.

11. How long we retain your data

If you leave a comment, the comment and its metadata are retained indefinitely. This is so we can recognize and approve any follow-up comments automatically instead of holding them in a moderation queue.

For users that register on our website (if any), we also store the personal information they provide in their user profile. All users can see, edit, or delete their personal information at any time (except they cannot change their username). Website administrators can also see and edit that information.

12. What rights you have over your data

If you have an account on this site, or have left comments, you can request to receive an exported file of the personal data we hold about you, including any data you have provided to us. You can also request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes.

13. Where your data is sent

Visitor comments may be checked through an automated spam detection service.

14. Data Retention

We retain your data for as long as your account is active. Upon cancellation, your data is archived for 30 days before permanent deletion, allowing you time to export your records.